Assistant Manager/Collection Specialist - Property Management

Westland, MI
Full Time
Mid Level

Local multi-family property owner is seeking an exceptional person to join our team as a Full -Time Property Leasing Coordinator. We are looking for an energetic person with an outgoing attitude and strong organizational/communication skills who can balance great customer service with strong follow-through. Potential growth opportunity. $22/hour. This position is located in Westland, MI.

Looking for more than just a job? Looking for a career?

We are seeking a motivated, organized, and customer-focused Assistant Manager to join our growing property management team. This role is ideal for someone with property management, leasing, customer service, collections, or administrative experience who enjoys helping people, solving problems, and keeping operations running smoothly.

At ParkLand, many of our Community Managers and leaders started in support roles just like this one. If you are eager to learn, take initiative, and grow professionally, this position offers a clear path for advancement.

What You’ll Do

  • Welcome and assist residents, prospective residents, vendors, and visitors
  • Process applications, leases, payments, and resident correspondence
  • Maintain accurate resident files and records
  • Coordinate work orders and communicate with maintenance staff
  • Assist with collections, notices, delinquency management, and legal process
  • Support marketing efforts and resident retention initiatives
  • Help create a positive experience for current and future residents
  • Support the daily operations of a thriving manufactured housing community

What We’re Looking For

  • Previous property management, leasing, housing, customer service, collections, or office administration experience preferred
  • Strong customer service and communication skills
  • Ability to communicate professionally and confidently in difficult situations, including collections and past-due account discussions
  • Comfortable having respectful but direct conversations regarding lease compliance, payments, and resident responsibilities
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with general computer systems
  • Professional demeanor with a positive, team-oriented attitude
  • A willingness to learn, take initiative, and grow within the organization

What We Offer

  • Competitive compensation
  • Paid time off and holidays
  • Health benefits
  • 401(k) with company match
  • Bonus opportunities
  • Ongoing training and development
  • Advancement opportunities within a growing organization

Why Join Us?

We believe great leaders are developed, not hired. We’re looking for someone who wants to learn the business, contribute to a strong team, and build a long-term career in property management.

Pre-employment drug test and background check required for all applicants

Equal Opportunity Employer

We are a equal opportunity employer. Religion, age, gender, national origin, sexual orientation, race, color, or other statuses protected by applicable law do not affect hiring, promotion, development opportunities, pay, or benefits. We provide for fair treatment of employees based on merit. The Company complies with all applicable federal, state, and local labor laws.

Assistant Manager, Property Leasing, Property Management, Community Management, Management, Collections

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