Office Assistant / Collections Specialist - Mobile Home Community

Westland, MI
Full Time
Mid Level

Local multi-family property owner is seeking an exceptional person to join our team as a Full -Time Property Leasing Coordinator. We are looking for an energetic person with an outgoing attitude and strong organizational/communication skills who can balance great customer service with strong follow-through. Potential growth opportunity. $19/hour. This position is located in Westland, MI.

What You’ll Do

  • Greet residents and handle incoming calls
  • Post payments and manage resident accounts
  • Handle rent collections and follow-up
  • Assist with leases, move-ins, and office tasks
  • Support marketing and lead tracking

What We’re Looking For

  • Friendly but firm communicator
  • Comfortable discussing money and holding expectations
  • Highly organized, reliable, detail-oriented and disciplined
  • Prior office or collections experience preferred
  • Self-motivated, proactive and able to follow directions well
  • Computer skills, including Microsoft products
  • Bending, kneeling, stretching, squatting, walking, and lifting up to fifteen (15) pounds, and lifting over fifteen (15) pounds occasionally
Qualities/Attributes:
  • Highly organized
  • Firm, but respectful in all forms of communication
  • HIGH accountability and follow-through/follow-up
  • Comfortable with difficult conversations
  • Thick-skinned, but compassionate and empathetic
  • Ability to remain calm in highly emotional or confrontational situations
  • Results-driven. This position will be responsible for the entire collections program
OPTIMAL qualities/attributes:
  • Bi-Lingual
  • Prior experience in a collections role in a residential or MH setting
  • Familiar with Michigan legal process and eviction process

Medical Benefits Available

Pre-employment drug test and background check required for all applicants

Equal Opportunity Employer

We are a equal opportunity employer. Religion, age, gender, national origin, sexual orientation, race, color, or other statuses protected by applicable law do not affect hiring, promotion, development opportunities, pay, or benefits. We provide for fair treatment of employees based on merit. The Company complies with all applicable federal, state, and local labor laws.

Leasing Coordinator, Property Leasing, Property Management, Community Management, Leasing

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